Product


 

Support

1. Customer service Department

  • Sales Engineers and sales manager
  • Account managers
  • 2. 24 Hour reply policy

  • information requests: Less than 24 hours
  • Quote requests: Less than 24 hours
  • Technical Drawings: Less than 24 hours
  • Design Assistance: Less than 24 hours
  • Quality Issues: less than 24 hours
  • Immediate updates if dates are missed
  • 3. Samples request

  • For request samples, please send your email to our mail box phonecasesdd@gmail.com, we will reply within 24 hours;
  • All samples of phone cases are free of charge, but customers shall cover the courier charges;
  • You can provide us your collect courier account (DHL, Fedex, TNT, UPS, etc.) and we sent the sample with freight collect; or
  • you may also call your local courier account and ask them to contact our local counterparts for collecting parcel at our office;
  • When the parcel picked up, we will advice the tracking no to you to track the samples.
  • 4. Private Labe (OEM & ODM)
    Providing Global Solution with Local Support, quality Manufacturing with competitive cost, flexible and diverse delivery channels, Pre-Sales and After Sales services.
    A total solution for:

  • Product Development & Design with Advanced Technology (for shelf items and tailored made products).
  • Industrial Know-how and Knowledge of the related Market.
  • Quality Manufacturing at Competitive Cost Structure – OEM solution.
  • Comprehensive & Close Services throughout the transaction process.
  • Worldwide flexible network which controls HQ of most biggest players in the market.
  • Full control of complete supply & value chain.
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