Support
1. Customer service Department
Sales Engineers and sales manager
Account managers
2. 24 Hour reply policy
information requests: Less than 24 hours
Quote requests: Less than 24 hours
Technical Drawings: Less than 24 hours
Design Assistance: Less than 24 hours
Quality Issues: less than 24 hours
Immediate updates if dates are missed
3. Samples request
For request samples, please send your email to our mail box phonecasesdd@gmail.com, we will reply within 24 hours;
All samples of phone cases are free of charge, but customers shall cover the courier charges;
You can provide us your collect courier account (DHL, Fedex, TNT, UPS, etc.) and we sent the sample with freight collect; or
you may also call your local courier account and ask them to contact our local counterparts for collecting parcel at our office;
When the parcel picked up, we will advice the tracking no to you to track the samples.
4. Private Labe (OEM & ODM)
Providing Global Solution with Local Support, quality Manufacturing with
competitive cost, flexible and diverse delivery channels, Pre-Sales and After
Sales services.
A total solution for:
Product Development & Design with Advanced Technology (for shelf items and tailored made products).
Industrial Know-how and Knowledge of the related Market.
Quality Manufacturing at Competitive Cost Structure – OEM solution.
Comprehensive & Close Services throughout the transaction process.
Worldwide flexible network which controls HQ of most biggest players in the market.
Full control of complete supply & value chain.